About

What is a Virtual Assistant?

A Virtual Assistant (or VA) is a solopreneur who specialises in providing ongoing, one-on-one, collaborative-style administrative support.

Like other professional service providers, Virtual Assistants operate remotely from their own places of business and utilise today’s technology to deliver their services and communicate with clients.

Virtual Assistants are first and foremost administrative experts.  Virtual Assistants sometimes offer additional, separate specialities that fall under creative and/or technical services.

Virtual Assistants come from a variety of business backgrounds, but the single-most important qualification the industry expects of its peers is at least five (5) years administrative experience earned in the real (non-virtual) business world working in upper-level capacities such as administrative assistant, executive assistant, secretary, legal assistant, paralegal, legal secretary, real estate assistant, office manager/supervisor, etc.

From this level of experience, a Virtual Assistant is expected to possess the skill sets, training and business knowledge which are the hallmark of a truly qualified Virtual Assistant.

Virtual Assistant Definition from the Virtual Assistance Chamber of Commerce

Who are we?

Benefiting from 20 years experience at a top five magic circle London law firm you can be rest assured that your Virtual Assistant has the highest level of professionalism, integrity and confidentiality.

The founder of ARC Virtual Assistants started her career as a secretary, moving on to become a Personal Assistant to a senior partner.  Being naturally technically minded she moved on to IT training, ultimately ending in IT Support where she not only dealt with clients on a day to day basis, she also provided technical training to IT analysts who joined the team.

Qualifications include:

Microsoft Office User Specialist
ITIL V3 Foundation Certificate in IT Service Management
Service Desk Institute – Senior Service Desk Analyst